Privacy Policy
We offer various payment options, in particular credit card and PayPal. The payment details are used for payment processing. We also receive additional payment information from external payment service providers and credit institutions for processing and credit checks. We only forward the necessary payment details to our payment service providers.
The payment details include:
(A) Billing address
(B) Preferred payment method
(C) IBAN and BIC or account number and bank code
(D) Credit card details
Furthermore, the payment details include additional information directly linked to payment processing and credit control, such as the PayPal ID for PayPal payments.
5.3 Assignment of unpaid receivables to debt collection agencies.
If unpaid invoices remain unpaid after repeated reminders, the necessary data may be transferred to debt collection agencies, or the receivables may be sold to debt collection agencies that can collect the debt in their own name. Our debt collection agencies are: [Please specify or remove this paragraph].
Legal basis: Transfer in the context of debt collection services pursuant to Article 6 paragraph 1 letter b GDPR; in the case of the sale of the claim pursuant to Article 6 paragraph 1 letter f GDPR.
6. Cookies
6.1 General Information about Cookies
We may use cookies, tags, web pixels, and similar technologies to automatically collect information about our services. Cookies are small pieces of code that allow our technical partners to collect information that does not usually directly identify you. Where legally required, consent will be obtained before cookies are used. This section describes our use of cookies and your options for controlling their use, particularly for advertising purposes. We only process personal data using cookies when strictly necessary or when you have given your consent via cookie banners or consent managers. You can withdraw your consent or change your settings at any time via the "Manage Cookies" link at the bottom of the page.
6.2 Cookies
Cookies are small files that websites or their providers transfer to your computer via your browser, enabling them to recognize your browser and store certain information.
We use the following types of cookies:
Strictly necessary cookies: These cookies are essential for you to use our services, such as accessing protected areas. They are not used for marketing purposes and cannot be disabled.
Functional cookies: These help us save your preferences to improve and personalize the service. They are not used for marketing purposes and can be disabled, although this may affect functionality.
Performance or analytics cookies: These cookies passively collect information about how you use the service in order to improve it. They are not used for marketing purposes and can be disabled.
Advertising or targeting cookies: These cookies are used to show you more relevant advertising and to prevent you from seeing the same ad repeatedly. Third parties can use them to create interest profiles and display targeted advertising. You can disable these cookies.
6.3 Your choices
You can manage cookies via your browser settings. Most browsers offer help functions that show you how to block or delete cookies and how to be notified about new cookies. If you block all cookies, some features or services may no longer be available to you.
6.4 Web Pixels
To measure the effectiveness of marketing campaigns or other objectives, we use conversion pixels. These inform us when you click buttons or visit specific pages (e.g., the thank-you page after registration). We also use web pixels to analyze service usage and can thus track devices or browsers that visit specific pages.
6.5 Analytics
We may use third-party providers such as Google Analytics to monitor and analyze the use of our services. Further information on Google's privacy policy can be found at https://policies.google.com/privacy?hl=en. An opt-out add-on is available at https://tools.google.com/dlpage/gaoptout.
6.6 Behavioral Marketing [Keep if you use Google Ads, Bing Ads or FB Ads]
After you have visited our services, we may use remarketing to show you ads on third-party websites based on your behavior, such as the time of your visit.
We use tools such as:
Google Ads Remarketing (opt-out: https://www.google.com/settings/ads). Google Ireland Ltd. is responsible for the processing of personal data.
Bing Ads is operated by Microsoft Ireland Operations Limited. The privacy policy can be found at https://privacy.microsoft.com/sv-se/.
Facebook ads via Facebook Business Tools. We do not share your personal data with Facebook. We can create similar audiences by encrypting email lists.
6.7 Other Tracking Technologies
We may collect click data, device and browser information, pages visited, search queries, access times, etc., to improve our services. We also use JavaScript, entity tags, and HTML5 local storage to speed up and optimize the website.
6.8 Do Not Track
Our website does not currently process "Do Not Track" signals, as this standard is not yet established.
6.9 Location information
You can adjust your device settings so that your actual location is not sent to us or third parties by disabling location services or changing the permissions on your device or browser.
7. Data Transfer to Third Parties
7.1 Only within the legally permissible framework
We only transfer data if this is permitted under German or European law. We cooperate with certain service providers in the areas of customer service, technology, and logistics (e.g., [insert name of logistics partner]). These providers only have access to data within the scope of their tasks. When purchasing through partners, we transmit the necessary purchase information (e.g., name and delivery address).
7.2 Technical Service Providers
We work with technical service providers such as Shopline and [others] who may process data outside the EU. We ensure data protection through contracts.
7.3 Payment Services and Credit Institutions
Payment data may be transmitted to our payment service providers. Further information can be found in their privacy policies.
7.4 Transport companies
We work with external transport companies who receive the following information for delivery purposes:
(A) Name
(B) Delivery address
(C) Postcode
(D) Email address (for delivery notifications)
7.5 Authorities and other third parties
In the event of legal obligations, data may be disclosed to authorities or other third parties.
8. Data Storage and Deletion
We store personal data appropriately and in accordance with legal obligations. When an account is closed, we delete the data where possible. Otherwise, it is blocked and used only for specific purposes, e.g., for auditing purposes. Examples:
(A) Statutory retention obligations, e.g., under accounting and tax law, may require storage for up to 10 years.
(B) Data required for further contract fulfillment or legal defense will be blocked for the duration of the limitation period.
Anonymized or pseudonymized data for research purposes may be exempt from deletion.
9. How is my data protected?
We take technical and organizational security measures, such as SSL encryption, to protect your personal data.
10. Your Rights
10.1 Your rights vis-à-vis us as the data controller
You have the right to:
(A) access
(B) rectification or erasure
(C) restriction of processing
(D) objection to processing
(E) data portability
(F) withdrawal of consent
10.2 Information requests
To protect your data, we ask that you include a valid form of identification when making a request.
10.3 Revocation of consent
You can revoke your consent to future processing at any time.
10.4 Objection based on legitimate interests
(A) If we process your data based on legitimate interests, you can object. We will review your objection and, if necessary, cease or amend the processing.
(B) You can object to the processing of your data for marketing and analysis purposes at any time.
You also have the right to lodge a complaint with a supervisory authority.
11. Changes to this Privacy Policy
We may update this policy due to further developments or changes in the law. We recommend that you review it regularly.